Privacy Policy

Effective Date: April 25, 2026

Welcome to GloKroy. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you use our website glokroy.com and related services.

By using our website, you agree to the practices described in this Privacy Policy.

---

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Phone number
• Email address
• Delivery address
• Billing information
• Order history

Technical Information

• IP address
• Browser type
• Device information
• Cookies and website usage data

Payment Information

We may collect payment details through secure third-party payment gateways. We do not store sensitive card or banking details on our servers unless legally required.

---

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates and customer support
• Improve our website and services
• Personalize your shopping experience
• Prevent fraud and unauthorized activity
• Send promotional offers (with your consent where required)
• Comply with legal obligations

---

3. Sharing of Information

We do not sell your personal information. We may share information with:

• Delivery and logistics partners
• Payment gateway providers
• Technology and hosting service providers
• Legal authorities when required by law

All third parties are expected to protect your data responsibly.

---

4. Cookies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website performance
• Analyze visitor behavior
• Provide a better user experience

You can disable cookies in your browser settings, though some website features may not work properly.

---

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or loss. However, no online system is 100% secure.

---

6. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Delete your account data (subject to legal obligations)
• Opt out of promotional communications

To make a request, please contact us.

---

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

---

8. Children's Privacy

Our services are not intended for children under the age required by applicable law without parental consent.

---

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

---

10. Contact Us

GloKroy
371/5, Ahmed Nagar, Paikpara, Mirpur-1, Dhaka-1216, Bangladesh
Email: [email protected]
Phone: 09647476465
Website: glokroy.com